Workday Support Analytics team is seeking a Business Intelligence Analyst who has a strong reporting/analytics background with extensive experience in Tableau. We are looking for a problem solver that loves to analyze data, provide insights and recommendations for our internal stakeholders. You must be self-motivated and enjoy working in a multifaceted, fast-paced environment.
Job Responsibilities
• Work with business leaders to understand what business problems we are trying to solve and the key questions to be answered.
• Assists in the development and documentation of business requirements, design requirements and create wireframes prior to development.
• Develop interactive and easy-to-understand dashboards, reports, and scorecards in Tableau for the Customer Support organization.
• Partner with the BI Engineering team to define new or modified data models needed in the data warehouse.
• Thoroughly QA new and modified dashboards for accuracy and functionality.
• Develop solid grasp of the data and business drivers to make recommendations and influence strategic decisions.
• Ensures project dependencies are clearly defined, documented, and communicated appropriately in terms of time required to complete.
Basic Qualifications
• 5-7 years of work experience in business intelligence, analytics, or quantitative analysis related fields.
• 3~~@~~ years building visualizations in Tableau desktop and publishing to Tableau server required.
• 3~~@~~ years of working experience interrogating data by creating SQL queries and/or Excel functions/pivots
• Solid understanding of relational data concepts and data modeling
Skills
• Excellent analytical and problem-solving skills combined with strong business discernment and an ability to communicate analysis in a clear and compelling manner.
• Able to work independently and in a team, meticulous, critical thinker and performance driven.
• Experience with Salesforce or any other CRM tool preferred
• Able to thrive in a fast paced, high energy and fun work environment and deliver value incrementally and frequently
• Bachelor's degree in Computer Science, Mathematics, or in Information Systems preferred
Compensation: 50-54.84 Hourly W2
