Our Field Diagnostics Tools
& Systems Engineering team is seeking candidates with solid Software
Quality Assurance experience to assist with validation of Mac and iOS
diagnostic tools used in field service channels to support our customers and
drive key performance metrics.
Key Qualifications
• 5+ years of software-based
QA experience or a related field.
• Working knowledge of
UNIX-based systems and command-line tools for log collection and analysis
• Proven knowledge of core QA
methodologies, including creation of test plans and test cases, authoring
documentation, problem isolation techniques, regression testing, ad hoc
testing, and systems integration testing
• Advanced familiarity with
operating and troubleshooting Apple hardware and software (iOS, macOS, and
associated hardware)
• Proven ability to deliver
high-quality work on tight timelines
• Self-motivated,
independent, and proactive
• Outstanding collaboration
skills
• Excellent written and
verbal communication skills
• Proven ability to
accurately collect and track testing data, and to assist developers and project
leads in gauging project impact
Description
• Create and execute
systematic, end-to-end test plans and test cases by working with developers and
interpreting functional specification documents
• Use bug-tracking software
to report and prioritize issues; work with developers and team leads to
understand and pursue issues to resolution
• Provide project managers
and team leads with timely and accurate QA status during various project phases
• Collaborate with and
provide support to developers, product readiness, localization, and other
cross-functional teams
• Contribute to initiatives
to improve the overall QA process, such as identifying and closing gaps in
testing coverage or inefficiencies in workflows
Additional Requirements
• Experience operating
hardware test fixtures is beneficial
• Experience with testing
automation software and scripting development on macOS and iOS platforms is a
plus
Education
Bachelor’s degree and 5+
years of related experience, or equivalent work experience.